
MassHealth Training Forum Staff
MassHealth Training Forum Convener Team
The MassHealth Training Forum (MTF), formerly MassHealth Technical Forum, is a program sponsored by the Office of Medicaid, Executive Office of Health and Human Services in partnership with the Office of Community Programs, a part of Commonwealth Medicine, a division of UMass Medical School.
MassHealth, the second largest provider of health care coverage in Massachusetts, needs a regular forum to provide information and resources to those in the community who serve MassHealth members. MTF began in November 2003, for the purpose of communicating accurate, timely information related to MassHealth operations, programs and services to staff of health care organizations and community based agencies.
MTF provides information through:
- Quarterly meetings across the state;
- Regular e-mail updates;
- Information and resources on the website.
Anyone who works with MassHealth members, the uninsured or underinsured can benefit from the information and resources provided through all program components.
Who participates in the MassHealth Training Forum?
- Eligibility, enrollment and outreach staff;
- Community agency employees;
- Hospital and CHC billing/claim and financial counseling personnel;
- Healthcare advocates;
- Anyone wanting to learn more about MassHealth operations.
View the MTF Story Paper
MassHealth Training Forum Staff
- Program Manager: Theresa Glenn, Tel. (508) 856-4849, Theresa.Glenn@umassmed.edu
- Program Administrator: Marsha Mullaney, Tel. (508) 856-4877, Marsha.Mullaney@umassmed.edu
MTF Office is located at 333 South Street, Shrewsbury, MA 01545
MassHealth Training Forum Convener Team
A Convener Team comprised of both MassHealth and MTF personnel meets on a regular basis to develop MTF meeting agendas and determine program needs.
Convener Team Members:
MassHealth
- Carolyn Pitzi, Program Manager, Office of Medicaid
- Howard Caplan, Director of Communication and Training, Virtual Gateway
- Anne-Marie D'Angelo Florent, MassHealth Member Education
- Dick Milley, MassHealth Operations
- Robert Guerino, MassHealth Member Education
- Julie Kemp, MassHealth Member Education
- Keith West, EDS, MassHealth Customer Service
- Joseph Sousa, MassHealth Operations
Health Care for All
- Brian Rosman, Director of Policy, Health Care for All
MassHealth Training Forum (MTF)
- Theresa Glenn, Program Manager, MTF
- Marsha Mullaney, Program Administrator, MTF
- Phil Salzman, Meeting Facilitator, MTF
For more information on the Convener Team contact Marsha.Mullaney@umassmed.edu
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