Effective Sunday, October 20, 2024, the Virtual Gateway (VG) is implementing changes to ensure that the VG and the recently implemented Multi-Factor Authentication (MFA) profile updates via Azure are synchronized.… Continue Reading Virtual Gateway Multi-Factor Authentication (MFA) Profile Updates & Transition
Based on feedback received from providers and Community Case Management (CCM) families, CCM and MassHealth Office of Long Term Services and Supports (OLTSS) have been working on updating the CCM Nurse Directory… Continue Reading CCM Nurse Directory Updated Platform Live Now!
MassHealth identified an issue affecting some acute outpatient hospital claims that were processed under the Enhance Ambulatory Patient Group (EAPG) pricing methodology when another payer made a payment and/or applied… Continue Reading Adjustments of Acute Outpatient Hospital Claims with Coordination of Benefits (COB) Information
Effective September 1, 2024, MassHealth will no longer be able to support claims status inquiry calls. To determine if a claim is paid, denied, or suspended, you are encouraged to… Continue Reading Changes To Claims Status Checks
