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Final Deadline Appeals Board Electronic Correspondence

October 5, 2020

MassHealth has published All Provider Bulletin 300 for the Final Deadline Appeals Board in adapting its methods for appeals-related correspondence. This facilitates timely and secure communication with providers. The bulletin can be found at

To facilitate timely and secure communication between providers and the Final Deadline Appeals Board, MassHealth is now requesting providers to include an email address in the appeal form or cover letter submitted pursuant to 130 CMR 450.323(B)(1).

If you have questions regarding this message, please email the MassHealth Customer Service Center at LTSS Providers should contact the LTSS Provider Service Center at (844) 368-5184 or