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Health Care Training Forum

Important Information About Coverage for Coronavirus (COVID-19)

March 12, 2020

Insurers in Massachusetts, including those that offer health plans through the Health Connector, are now required to cover the cost of testing and treatment for members who may be affected by the coronavirus (COVID-19).

The Division of Insurance (DOI) has asked health insurance companies to take several steps to help protect people in Massachusetts against coronavirus, including the following:

  • Set up telephone helplines to answer questions about coronavirus
  • Make telehealth services more available and at a lower cost to members. This is so members can be seen and treated by a doctor without having to go into an office whenever possible
  • Remove coronavirus testing and treatment costs (like co-pays) when medically needed

We encourage you to share the following resources with members: