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IMPORTANT - Online System Updates - System Release 18

August 1, 2019

The online system at was updated to Release 18.0 this morning, 8/1/19. Updates and improvements in this release include:

  • New Look for Online Application and Mobile Compatibility
  • Document Upload
  • Updates to Report a Change Functionality
  • Disability Related Messages and Alerts
  • Electronic Signature Updates
  • Immigration Tool Tips 

These changes were recently presented at the July MTF meetings. Please refer to the MA Health Care Learning Series presentation for more detailed information about the new functionality that individuals will have access to when using the online application.

The July MTF Learning Series presentation can be found here:

 Individuals can also find more information about the new functionality on the  website:

 Following a system release, users should clear their cache or internet history before accessing the online application for a better web experience.

Important Links

MassHealth Website