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MassHealth Offices and Health Connector Walk In Centers Closed

March 16, 2020

MassHealth Offices: 

Please be advised at 9:03pm on 3/15/2020, Governor Baker declared all non-emergency state employees working in Executive Branch agencies should not report to their workplace on Monday, March 16th and Tuesday, March 17th. Thus, MassHealth offices, including the MassHealth Enrollment Centers (MECs), are closed on Monday and Tuesday.

The Massachusetts Health Connector walk-in centers in Boston, Brockton, Springfield and Worcester are closed, starting today, due to concerns about the coronavirus. We have taken this action with the health and safety of our members and employees as our top priority.

When providing members with their options for submitting Health Connector payments or sending in documentation, encourage them to use online features for payments and online document upload at or to mail them in.

We are advising applicants and members who need in-person assistance to call Navigator or Certified Application Counselor organizations in advance of visiting any location. Staff availability and in-person assistance is at the discretion of each organization. To find help in your community, visit the Health Connector's website

Your assistance is appreciated as you continue to help consumers apply, enroll and maintain their health insurance coverage, especially at this time.