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MMIS System Maintenance Notice - January 27, 2019

January 25, 2019

To support Virtual Gateway maintenance, the MMIS POSC, including the internal MMIS application, MAPIR (Medical Assistance Provider Incentive Repository), AVR, IVR, EVS, and all eligibility service will be unavailable Sunday, 01/27/2019 from 4AM to 8AM. MAP and CBHI will also be impacted. Member and Eligibility web services will also be down during this time.

We apologize for any inconvenience this may cause. Providers who have questions should contact MassHealth Customer Service at 800-841-2900 (toll-free) or by email at providersupport@mahealth.net. EHS users with questions, please contact the EHS Customer Support Center at 617-994-5050 or email SystemsSupporthelpdesk@Massmail.state.ma.us.