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MMIS System Maintenance Notice - Saturday, July 28, 2018

July 24, 2018

To allow for system maintenance, the MMIS POSC, the internal MMIS application, and MAPIR (Medical Assistance Provider Incentive Repository), AVR, IVR, EVS, and all eligibility services will be unavailable on Saturday, July 28, 2018 from 3:00 PM to 11:00 PM.  MAP, CBHI and member and eligibility web services, Connect Direct and Interchange file transfers and Netreveal predictive modeling application servers will also be impacted.
 
We apologize for any inconvenience this may cause.  Providers who have questions should contact MassHealth Customer Service at 800-841-2900 (toll-free) or by email at providersupport@mahealth.net.

EHS users with questions, please contact the EHS Customer Support Center at 617-994-5050 or email SystemsSupporthelpdesk@Massmail.state.ma.us.