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MMIS System Outage Notice - Saturday, September 24, 2022

September 20, 2022

To allow for system maintenance, the MMIS POSC, the internal MMIS application, and MAPIR (Medical Assistance Provider Incentive Repository), EVS, and all eligibility services will be unavailable on Saturday – September 24th, 2022 Time: 4:00 PM to 7:00 PM. MAP, CBHI, MeNoB, member and eligibility web services, connect direct and interchange file transfers and Netreveal predictive modeling application servers will also be impacted.

We apologize for any inconvenience this may cause. Providers who have questions should contact MassHealth Customer Service at 800-841-2900 (toll-free) or by email at providersupport@mahealth.net.  EHS users with questions, please contact the EHS Customer Support Center at

617-994-5050 or email SystemsSupporthelpdesk@Massmail.state.ma.us.