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Health Care Training Forum

New Health Connector Mailing Address Now Available

May 19, 2020

The Health Connector has a new mailing address. Use this new address starting today to be sure that Health Connector documents and applications can be processed quickly.

NEW ADDRESS for the Health Connector

Health Connector Processing Center

P.O. Box 4404

Taunton, MA 02780

Note: this new address is almost the same as the MassHealth mailing address, which is P.O. Box 4405

Reminder: These documents should be sent to the Health Connector:

  • Identifying Proofing (IDP) verifications
  • New paper applications for unsubsidized (no assistance with paying) health and dental insurance through the Health Connector
  • Qualifying Event verification for Special Enrollment Period/Closed Enrollment for Health Connector plans
  • Eligibility verifications for households with Health Connector only members (those who are NOT part of mixed households) 

Please note:

  • If you mailed documents to the old address at 133 Portland St. Boston, they will be forwarded to the new address for a brief period of time following this address change. 
  • The Health Connector walk-in center at 133 Portland Street will be available to drop off documents once the center reopens.

The mailing address for Health Connector payments is not changing. For more instruction on submitting payments, including the payment mailing address please review: https://www.mahealthconnector.org/how-to-pay