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Payment and Care Delivery Innovation (PCDI): Year 3 Information Now Available on

November 4, 2019

The Provider PCDI resources page was recently updated to include important PCDI Year 3 information such as Year 3 PCDI provider updates presentation, link to the provider moves, 2020 PCDI fact sheets for providers, Managed Care Health Plan contact list, and PCDI Bulletins. The page also contains links to other important areas such as Continuity of Care (CoC) and links to member resources. To access the PCDI resource page, please go to

For providers who are not familiar with PCDI and need basic information, there is a guide page which has more details about PCDI for providers. To access the PCDI Guide page, please go to

If you have any questions, please contact the MassHealth Customer Service Center at 1-800-841-2900 or e-mail

LTSS Providers should contact LTSS Provider Service Center at 1-844-368-5184 or