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Reminder: Updating MassHealth and Health Connector Member Information

October 23, 2020

All members are reminded to submit any changes in their circumstance like address, phone number, income, or household information to MassHealth or the Health Connector within 10 days of the change. Members can submit information by:

  • Updating their online application at Individuals under 65 and those with an online account can submit a change using the Report a Change option.
  • Mailing their information to:
    Health Insurance Processing Center
    P.O. Box 4405
    Taunton, MA 02780
  • Faxing their information to: 1-857-323-8300
  • Or calling Customer Service:
    • MassHealth Customer Service at 1-800-841-2900 TTY: 1-800-497-4648 Monday-Friday from 8:00 am - 5:00 pm
    • Health Connector Customer Service at 1-877-MA-ENROLL (1-877-623-6765) TTY: 1-877-623-7773 Monday-Friday from 8:00 am - 6:00 pm