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Health Care Training Forum

NEW MyServices Portal

June 1, 2023
New MyServices Portal is available for all MassHealth members today, June 1st, 2023!
 
The MyServices portal is a new member web portal designed for all applicants and members to:
 
    • review contact information
    • review eligibility status for MassHealth and the Health Connector
    • review MassHealth enrollment information
    • check the status of Requests for Information (RFIs) you have sent to MassHealth
    • get alerts about important events and actions you need to take
    • review eligibility notices sent by MassHealth
 
Additionally, MyServices is:
 
    • available both on the web and mobile app for Android or iOS
    • translated in six languages: English, Spanish, Brazilian Portuguese, Traditional Chinese, Vietnamese, and Haitian Creole.

Note, MyServices is only available to members and applicants and cannot be accessed by ARDs, PSIs, or Certified Assisters.
 
Members and applicants can learn more about MyServices at Learn about MyServices | Mass.gov or the MyServices FAQ.

Members or applicants with technical problems using MyServices in their web browser should try to clear the browser’s memory, also known as the cache. Learn how to clear a browser’s cache at https://www.mass.gov/guides/clear-your-browser-cache. For all other questions, contact MassHealth Customer Service at 800-841-2900; TTY 711.