A system release was made overnight on Thursday, April 30, 2026, to the online application at MAhealthconnector.org, (also known as the HIX system).
It is recommended that following any systems release or update, Assisters or anyone using the online application (including the Assister Portal) should clear their cache or internet history before accessing the online application or the Assister Portal for a better web experience (if you need assistance, please check with your PC support team).
For more technical information, visit https://www.mahealthconnector.org/start then scroll down to choose the subsection: How to clear your browser’s cache (history/memory).
In this release, users will notice:
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- New how-to videos
- A way to verify email address when one is included, and
- Update to how banners can expand and collapse for longer messages by clicking Show more and Show less.
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Reminder: Keep up to date with system maintenance by going to MAhealthconnector.org. Banner messages will be displayed at the top.