Application Updates as of January 2026

As of January 2026, MassHealth has begun rolling out changes to its applications to include new information fields that will be displayed in the Mass.gov Provider Directory. Long-Term Services and Supports (LTSS) and dental providers are reminded to utilize their respective provider portals, and all other provider types should use MassHealth Provider Self-Service https://masshealth.ehs.state.ma.us/ProviderSelfService/ to request the most recent version of applications.

For questions or concerns, use the contact information below:

LTSS providers: please contact the LTSS Provider Service Center at (844) 368-5184 or support@masshealthltss.com.

All other providers: please contact MassHealth at (800) 841-2900 or provider@masshealthquestions.com.