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Health Care Training Forum

July 2020 Meeting Materials

MTF Accessibility StatementAll MTF presentations posted below are in pdf accessibility format. If you require a different format, please complete the request form and note your accessibility concern, the format in which you prefer to receive the material, and the webpage address of the requested material and email the form to

MassHealth Updates - Presented by MassHealth
The MassHealth Updates presentation will provide information and updates related to MassHealth’s applicants and members.  The tentative topics that will be discussed are MassHealth’s response to COVID-19, MassHealth’s cost sharing policy updates, Senior Care Option (SCO) program updates, and more.  
Health Connector Updates - Presented by the Health Connector
Health Connector will review the recent updates on their Member Portal available through  In addition, we will review the Health Connector's Redetermination and Renewals process for Open Enrollment 2021.  
Health Safety Net Updates - Presented by Health Safety Net
Health Safety Net (HSN) will provide updates on our response to the COVID-19 public health emergency, changes to certain CHC rates, and claims reprocessing efforts.
Medicare Updates - Presented by SHINE
“Changes to Medicare and Eligibility Under COVID 19" - Attendees will be able to identify rules and regulations that were modified to allow better access to benefits, ways SHINE Program counselors have adapted and plan to counsel through fall Medicare Open Enrollment, specific partnerships that have benefitted consumers and challenges consumers still face.
MassHealth Provider Services Updates- Presented by MassHealth Provider Education and Communication
Provider Services will conduct a separate training series related to COVID-19 updates for Providers. Additional provider updates and resources will also be discussed.