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Health Care Training Forum

Massachusetts Health Connector Notice of Grant Opportunity: Navigator Program

February 6, 2024

The Health Connector is pleased to announce that we are seeking applications from qualified and eligible organizations to serve as Navigators for the next grant cycle, which will be a three-year program (July 1, 2024, through June 30, 2027). 

The Navigator program is an outreach, education and enrollment assistance grant program required by the Affordable Care Act (ACA) for every Health Insurance Marketplace. The Health Connector is the designated Health Insurance Marketplace for Massachusetts and administers the Navigator program in Massachusetts.

The purpose of the Navigator program is to help consumers that are seeking health or dental coverage understand their coverage options and access any available state and federal subsidies that may make their coverage more affordable. The Navigator program goals are:
    • Increase awareness about Health Connector coverage options
    • Provide direct application and enrollment assistance to all applicants
    • Support current Health Connector members in maintaining coverage
 
The Notice of Grant Opportunity (NGO) can be found on COMMBUYS at https://www.commbuys.com/bso/ and officially posted as Bid Solicitation: BD-23-1175-1175C-1175L-98012
 
To access the Navigator NGO in COMMBUYS:
    • Click the link: https://www.commbuys.com/bso/
    • Search by Bid: BD-23-1175-1175C-1175L-98012
    • On the Bid Solicitation page please reference the 5 File Attachments that make up the NGO materials:
      • Navigator NGO 2024-2027
      • Appendix B
      • Appendix C Budget Worksheet
      • Appendix F Contract Template
      • Navigator 2024-2027 NGO Bidder’s Conference 

Please note the following important deadlines, which apply to all interested applicants: 
 
    • Bidder’s Conference Call held on Thursday, February 15, 2024, from 10:00AM- 11:00AM
    • The Bidder’s Conference will be held by Zoom webinar only 
    • Interested Grant Applicants may join the Bidder’s Conference using the Zoom information below:
 
Join from a PC, Mac, iPad, iPhone or Android device:
   Please click this URL to join. https://us06web.zoom.us/j/86793530705
 
Or One tap mobile:
+13052241968, 86793530705# US
+13092053325, 86793530705# US
 
Or join by phone:
Dial(for higher quality, dial a number based on your current location):
US: +1 305 224 1968 or +1 309 205 3325 or +1 312 626 6799 or +1 646 876 9923 or +1 646 931 3860 or +1 301 715 8592 or +1 564 217 2000 or +1 669 444 9171 or +1 669 900 6833 or +1 689 278 1000 or +1 719 359 4580 or +1 253 205 0468 or +1 253 215 8782 or +1 346 248 7799 or +1 360 209 5623 or +1 386 347 5053 or +1 408 638 0968 or +1 507 473 4847
Webinar ID: 867 9353 0705
International numbers available: https://us06web.zoom.us/u/kmDaTAiEO
 
    • Questions can be submitted in advance of or during the Bidder’s Conference, but all questions must be asked in writing. Please email all questions to connector.rfp.questions@mass.gov
    • All questions related to NGO are due in writing by February 23, 2024, to connector.rfp.questions@mass.gov
    • The Health Connector reserves the right to answer some or none of the questions asked during the Bidder’s Conference; however, questions and responses will be posted to COMMBUYS by March 1, 2024
    • Required Letter of Intent due by Monday, March 11, 2024
    • Completed grant applications due on Tuesday, April 16, 2024
 
Please share this announcement with any interested stakeholders.